Frequently Asked Questions

We drop-ship directly from authorized US distributors to your chosen local installer. Free shipping is included on every order - no minimum. Tires typically arrive at the shop in 2–4 business days.

We ship to partner installer locations only. This keeps your tires secure, avoids signature requirements, and means they're ready to mount the moment you arrive.

Not yet. We currently serve the continental US (lower 48 states) only.

You'll receive a tracking email as soon as your order ships. You can also check status under My Account → Orders.

Every tire price includes a $100 install credit — a built-in saving toward installation at the local shop you pick. It's already factored into the price you see, no coupon or code needed.

Enter your ZIP code at checkout. We show local shops near you sorted by distance. You can also browse any time on the Find Installers page.

That's between you and the shop. Most accept walk-ins, but calling ahead once your tires arrive is always a good idea.

The $100 credit covers standard mount and balance. Any additional services are between you and the shop. If you have issues, contact us and we'll help sort it out.

Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay, Affirm (buy now, pay later), and Klarna. All processed via Stripe - your card data never touches our servers.

At checkout, choose Affirm or Klarna. Approval is instant and handled entirely by the BNPL provider - we never see your financial details. You pay them over 4 installments or longer plans; we ship the tires right away.

Affirm and Klarna each set their own minimums (typically $50–$100). Eligibility is determined by the provider at checkout.

Yes - unmounted tires can be returned within 30 days of delivery. Once mounted, tires are not eligible for return (industry-wide standard). Contact support to initiate a return.

Contact us within 7 days of delivery. We'll arrange a pickup and reship the correct set at no charge.