TireOrbit

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Accessibility Statement

We design TireOrbit so every driver can find tires, check out, and manage their account independently.

Last updated: April 26, 2026

TireOrbit is committed to making its website usable by everyone, including people with disabilities. We aim to meet or exceed Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the standard referenced by the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Conformance status

TireOrbit conforms to WCAG 2.2 Level AA. We test continuously with automated tools and manual review. We are not yet fully tested against Level AAA, and some user-uploaded review content may not meet our internal standard until it is moderated.

What we do

  • Semantic HTML, proper landmark regions, and ARIA only when native semantics fall short.
  • Color contrast meeting WCAG AA in both light and dark themes.
  • Visible focus indicators (2px Electric Blue ring), never outline:none.
  • Touch targets of at least 24 by 24 CSS pixels (WCAG 2.5.8).
  • Keyboard operability for every interactive control.
  • Form fields with persistent labels, clear errors, and accessible authentication (allow paste, support passkeys).
  • Respect for prefers-reduced-motion on every animated element.
  • Captions or transcripts for any video content.
  • Continuous testing with axe-core in CI and Lighthouse accessibility scoring at or above 95.

Known limitations

We are aware of, and working on, the following:

  • Some third-party widgets (embedded maps, BNPL flows) do not always meet our internal AA standard. We pin versions and re-test on every release.
  • Customer-uploaded review images may not have alt text. We add alt text on moderation.

Compatibility

TireOrbit works with the latest two versions of Chrome, Firefox, Safari, and Edge, and with screen readers including NVDA, JAWS, and VoiceOver. Older browsers may show degraded styling but core functionality remains.

Feedback and contact

We welcome feedback on the accessibility of TireOrbit. If you encounter a barrier or need content in an alternate format, contact us:

We aim to respond within 2 business days. If your concern is urgent (you cannot place an order, manage an account, or get help) we will assist you over phone or email and complete the action on your behalf.

Formal complaints

If our response does not resolve your concern, you may file a complaint with the US Department of Justice under the ADA.